Cashel Travel is a renowned name in the travel industry, specialising in providing top-notch services to its clients for over 17 years. In this case study we'll explore how Cashel Travel transformed its operations with TripCreator and achieved newfound flexibility, efficiency, and, most importantly, a substantial boost in conversions.



Cashel Travel used to find it hard and time-demanding to create itineraries, quotes and proposals that both looked good, converts leads into customers, and doesn't take ages to manage.

The Challenge

Before Cashel Travel integrated TripCreator into its operations, they grappled with a slew of challenges that hampered their productivity and limited their ability to respond effectively to client demands. With 17 years of experience in the travel industry, they had grown frustrated with static software solutions that failed to keep up with their evolving requirements.

One of the core problems faced by Cashel Travel was the need to handle a wide array of client requests. These ranged from incentive trips to individual travel and group excursions, each demanding tailored itineraries. The company's existing systems were inflexible, making it difficult to meet the diverse expectations of their clients.

To prepare a single travel quote, Cashel Travel had to navigate a inefficient process that involved juggling five different systems. This not only consumed precious time but also led to inefficiencies and the risk of errors in their quotations.

Problem: Overwhelmed by Complexity & Inefficiency

Cashel Travel's search for a solution to their problems led them to TripCreator. The dynamic nature of TripCreator's software, with its constant evolution and adaptability, immediately addressed the challenges they had been facing for years.

With TripCreator in place, Cashel Travel found themselves able to swiftly respond to their client's varying needs. The software's flexibility allowed them to provide tailored quotes faster and invest more time in enhancing the quality of the content they offered.

The most significant transformation occurred when TripCreator consolidated all of Cashel Travel's operations into a single unified system. This not only streamlined their workflow but also had a profound impact on their ability to handle client requests efficiently and accurately, all within one system.

Solution: The Dynamic Evolution of TripCreator

Itinerary made with TripCreator

The transformation brought about by TripCreator was significant. Cashel Travel streamlined its operations, improving efficiency and accuracy. They now handled client requests faster, providing them with more tailored and high-quality travel solutions.

Moreover, the streamlined workflow significantly increased their conversion rates. They found themselves converting more inquiries into successful bookings, which, in turn, positively impacted their bottom line.

Results: Efficiency, Enhanced Conversions, and Streamlined Workflow

The partnership between Cashel Travel and TripCreator illustrates a classic case of a company facing challenges head-on and finding a dynamic, responsive solution that transformed their operations. The adaptability and efficiency offered by TripCreator not only simplified their processes but also resulted in impressive conversion rates.

As Cashel Travel continues to evolve and expand, TripCreator remains a steadfast partner. Its commitment to listening to client needs and making necessary adjustments positions it as an integral component of Cashel Travel's ongoing success in the travel industry.

Cashel Travel and TripCreator – a dynamic partnership that significantly enhanced efficiency and profitability.

Conclusion: A Dynamic Partner for Success