2023: New backend changelog

System maintenance / updates, Wednesday February 8th 10:00 AM GMT+0

• Expected downtime for TripCreator users: 5-6 hours
• Expected downtime for Itinerary Presentations: 0 hours (your itineraries will show to the customers during the downtime, but you will not be able to access the system to edit the itineraries or create new ones)

10:00 (AM) GMT+0: System put in maintenance mode. System is inaccessible to users; itineraries are accessible to customers.

13:55 (PM) GMT+0: All is still on schedule - developers are still smiling; this is assessed as positive.

15:47 (PM) GMT+0: Data migration is done. Next up: Verification of data. Should not take very long.

16:48 (PM) GMT+0: Data verification done. Going live in a few minutes.

16:53 (PM) GMT+0: The system is back live. Thanks a lot for this patience. The updates in this release series are final. Thread closed.

• Improved system stability and speed.
• Improved pricing table calculation and UI.
• Support implemented for all unit types in Stays calculations in pricing table.
• Support implemented for unit type conversion when changing unit types for products in Pricing table (number of days is calculated from product in planner, number of nights is calculated from product in planner, number of hours is calculated from duration of product in planner). This includes all products, including Stay products.
• Unit types for items are now restricted to one unit type per product in Pricing table (a product is not charged per unit OR per day OR per hour OR per night OR per person (and not a mix of two or more unit types as it used to). Previous backend allowed more than one unit type per product in Pricing table which never made sense and was a risk for calculation errors.
• The Pricing table UI has been moved to a grid layout. This means that lines cannot be dragged up and down, but instead the structure of the table is more rigid and lighter. Moving items up and down is now moved to the three dotted menu on the far right of each line (in the same place as you would move sections up and down for Pricing table categories).
• Improved architecture for Operation module.
• Improved architecture for Invoicing module.
• Improved booking engine and payment gateway support. The Itinerary presentation (Proceed to booking button) and Invoicing module (Send invoice to customer) now share the same checkout process.
• Sales overview deprecated; will be introduced in a new form. The Sales overview did not serve much purpose as it was - and the functionality of it, in addition to more related functionality will be introduced gradually.
• Completely re-vamped map routing engine. This rewrite eliminates reported bugs. The map engine now starts the routing from the accommodation as it used to do when the planner had the so called ‘Stay at’ items.
• Simplified itinerary preview. The Preview button now points to what used to be the Customer view. We want your preview to be exactly what the Customer sees - and we want to speed up your work and onboarding of new users by moving the configuration of the preview into the Itinerary settings and the planner:
• Itinerary preview internal note merged with Itinerary internal note - now managed in Itinerary settings > Presentation notes.
• Itinerary overview tab note, itinerary description and footer descriptions - now managed in Itinerary settings > Presentation notes.
• Day descriptions for each day in itineraries have been converted to Information items.
• Itinerary attachments now managed in Itinerary settings > Files.
• Itinerary custom tab names now managed in Itinerary settings > Presentation tabs.
• Itinerary inclusions/exclusions now managed in Itinerary settings > Included / Excluded.
• Itinerary subtitle and pricing note moved into Itinerary settings > General.
• Pricing summary note moved into Itinerary settings > General.
• Show/hide for Overview tab bulleted items are now managed in the list planner (eye icon for each item controls show/hide).
• The option to add page breaks for PDF export in the Preview has been removed. However, page breaks can be added by using the WORD export. The WORD export is an identical export of the PDF file and allows you to accurately place the page breaks where you want them. The older method of adding page breaks was unfortunately not efficient enough, as users needed to place page breaks and then export the full PDF document to preview the changes - if additional page breaks were needed, the process of adding the page breaks and exporting again would have to be repeated until the desired outcome had been reached. Since August 2022, all subscription plans have the possibility of exporting WORD documents.

If you have any questions, please contact support@tripcreator.com

Other maintenance announcements for this update

System maintenance / updates, Wednesday February 1st 10:00 AM GMT+0

• Expected downtime for TripCreator users: 0 hours
• Expected downtime for Itinerary Presentations: 0 hours

System maintenance / updates, Tuesday January 24th 10:00 AM GMT+0

• Expected downtime for TripCreator users: 0 hours
• Expected downtime for Itinerary Presentations: 0 hours

System maintenance / updates, Saturday January 14th 10:00 AM GMT+0

• Expected downtime for TripCreator users: 0 hours
• Expected downtime for Itinerary Presentations: 0 hours

System maintenance / updates, Saturday January 7th 10:00 AM GMT+0

• Expected downtime for TripCreator users: 0 hours
• Expected downtime for Itinerary Presentations: 0 hours